About Top Notch Customs & Freight Forwarding
Your dedicated partner in simplifying Australian and international logistics.
Established in Melbourne, Victoria, Top Notch Customs and Freight Forwarding was born from a desire to provide a more reliable, transparent, and client-focused logistics service. With decades of combined experience, our founders saw a need for a partner who could demystify the complexities of customs and provide dependable freight solutions for Australian SMEs.
We started with a simple goal: to be the best at what we do. That means not just moving cargo, but building lasting relationships based on trust and exceptional service.
Our Vision
To be Australia’s most trusted and sought-after partner for seamless and expert customs and freight forwarding solutions.
Our Mission
To provide exceptional customs clearance and freight forwarding services, simplifying global trade for our clients through unwavering expertise, reliability, and a commitment to top-notch service and client success.
Our Seamless Process
Step 1
Consultation & Quote
We begin with a detailed discussion to fully understand your specific needs and shipment details. This allows us to provide a transparent, comprehensive quote with no hidden surprises.
Step 2
Booking & Documentation
Upon your approval, we handle all carrier bookings and manage the meticulous preparation of all necessary documentation, including Bills of Lading and packing lists, ensuring compliance from the start.
Step 3
Shipment & Tracking
We coordinate the dispatch of your cargo and provide proactive communication and tracking updates throughout its journey, so you always know where your shipment is.
Step 4
Clearance & Delivery
Our expert customs brokers manage the entire clearance process with the Australian Border Force. We then coordinate the final, timely delivery of your goods to their destination.
Work With a Partner You Can Trust
Let our expert team handle the logistics, so you can focus on growing your business.